Something from our last Medicology conference titled ‘Quality, Governance & Experience’ aimed at healthcare professionals including:

Consultants (all specialties), Senior Clinical Fellows, Deputy Directors of Governance, Directors, Critical Care, Heads of Quality Improvement, Support Service, Clinical Audit Officers, Operations Managers, Heads of Health Care Governance, SpRs, Directors of Nursing & Quality, Clinical Governance Managers, Clinical Leads, Specialty Doctors, Clinical Effectiveness & Quality Standards Managers, Divisional Strategic Development Managers, Professors, Quality Assurance leads, Clinical Governance & Risk Facilitators, ST1’s, Learning Improvement Managers, Reach Associates, Locum Consultants, Quality & Safety Managers.

We offer feedback forms/ customer evaluation forms to try and gather people’s thoughts and see where we can improve. We were very happy with the conference overall and had a very credible speaker list on the day. A few comments though that we received were about the use of paper and materials for this event. The truth is that we didnt have a great deal of information in the bags we had only: evaluation form, promotional insert, exhibitor brochure, pen, note paper and an additional leaflet which were all presented in a delegate bag for the day in order to keep all their belongings and anything the delegates picked up from the exhibitions safe in the one bag making travelling home nice and easy. We like to reduce waste as much as possible and encourage people that have brought their own pen/note paper to leave ours behind for us to recycle. Our delegate bags are also made out of recycled paper in an attempt to be green.

Ironically (in my old job) I have seen feedback a delegate wrote about how unhappy they were that a company had given out note paper and a free pen, the irony occurs when we noticed that the negative comments were written on the note paper provided and written also with the pen provided (making us believe that they were indeed useful afterall) In all seriousness though the company I work for now do try to be as sensitive as possible to the environment when it comes to providing materials and always encourage people to leave what they dont need so that we can take back to the office and redistribute, in fact they have recently been awarded ISO14001 and the certificate looks great along the ISO901 certificate Medicology earned before this.